The application integrates the WhatsApp Business API into your Slack.Features: inbound WhatsApp messages; outbound session messages; outbound template messages (HSM); images, videos, audio, documents; WhatsApp buttons.The cost of WhatsApp Business API is from 15 € per month, for more details visit https://www.chatarchitect.com/whatsapp/Please read the WhatsApp Business policy before using the app.
Permissions
ChatArchitect.com for WhatsApp will be able to view:
ChatArchitect.com for WhatsApp will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
The platform stores only API keys and do not keep any of the client's data. Any chat data such as messages and documents stay within WhatsApp. When messages are transferred to ChatArchitect, it is immediately transferred to CRM or ServiceDesk or Slack via the API. We automatically remove your account and all data associated with it 12 months after your subscription becomes inactive. Please contact us by email [email protected] in case you require immediate removal.
Data archiving and removal policy
The platform stores only API keys and do not keep any of the client's data. Any chat data such as messages and documents stay within WhatsApp. When messages are transferred to ChatArchitect, it is immediately transferred to CRM or ServiceDesk or Slack via the API. We automatically remove your account and all data associated with it 12 months after your subscription becomes inactive. Please contact us by email [email protected] in case you require immediate removal.
Data storage policy
The platform stores only API keys and do not keep any of the client's data. Any chat data such as messages and documents stay within WhatsApp. When messages are transferred to ChatArchitect, it is immediately transferred to CRM or ServiceDesk or Slack via the API. We automatically remove your account and all data associated with it 12 months after your subscription becomes inactive. Please contact us by email [email protected] in case you require immediate removal.
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
We automatically remove your account and all data associated with it 12 months after your subscription becomes inactive. Please contact us by email [email protected] in case you require immediate removal.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)