Data retention policy
Vyond is subject to various retention requirements and retains personal data only for as long as necessary for a specified purpose or legal requirement wherever technically and operationally feasible and in accordance with any applicable regulations. If you are using the Site or the Services through your employer’s multi-seat account, please be aware the Administrator of the account has the ability to delete all personal data processed using the Site or the Services, including any content you create and your account details.
Data archiving and removal policy
Vyond will remove user data approximately 18 months after the user’s account expires.
If you would like your account to be deleted at any point or have any questions, you can submit a support request at https://help.vyond.com/hc/en-us/requests/new. Data storage policy
Vyond will store customer data in AWS platform.
Data center location(s)
United States
Data hosting details
Cloud hosted
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Azure OpenAI GPT-4o, AWS Claude3 Haiku
LLM retention settings
We do not store user input data.
LLM data tenancy policy
We do not store user input data.
LLM data residency policy
We do not store user input data.